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Course Outline

Understanding Agentic AI

  • Defining agentic systems and autonomous workflows.
  • Comparing agentic AI to traditional automation methods.
  • Exploring the current landscape and emerging capabilities.

Enterprise Readiness and Use Cases

  • High-impact use cases across various industries.
  • Evaluating feasibility and return on investment (ROI).
  • Design principles for agent-based processes.

AI-Augmented Workforce Models

  • Task-level augmentation versus full automation.
  • Human–AI teaming models.
  • Redefining roles and skill architectures.

Governance, Trust, and Risk Management

  • Expectations around transparency and explainability.
  • Operational risks and system reliability.
  • Ethical and regulatory considerations.

Change Management and Adoption Strategies

  • Preparing leaders and teams for AI-driven transformation.
  • Managing cultural resistance and skill transitions.
  • Building AI literacy across the organization.

Workflow Integration and Infrastructure

  • Connecting agentic AI to existing systems.
  • Data pipelines and orchestration requirements.
  • Monitoring and lifecycle management.

Future Scenarios and Strategic Planning

  • Workplace evolution over the next decade.
  • Emerging job categories and capabilities.
  • Strategic frameworks for long-term planning.

Summary and Next Steps

Requirements

  • A foundational understanding of organizational digital transformation.
  • Experience in business process analysis.
  • Familiarity with AI terminology.

Target Audience

  • Business executives.
  • HR leaders.
  • Innovation managers.
 14 Hours

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