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 Duration 40 hours

Course Outline

1. Conceptualizing the Product

  • Identifying customer requirements
  • Conducting market and competitive analysis
  • Estimating market size relative to the identified customer problem
  • User segmentation and persona creation
  • Establishing product vision, purpose, and strategic direction
  • Prioritization based on value and effort
  • Mapping value propositions and desired outcomes

2. Developing the Product

  • User-centered design (UX/UI)
  • Iterative development using cross-functional teams (Scrum)
  • Managing backlogs and crafting user stories
  • Early-stage validation methods (MVP, experiments)
  • Setting product performance metrics
  • Practical Design Thinking workshop
  • Advanced prompt engineering for leaders (applying AI to products)
  • Data-informed design approaches
  • Service design blueprints (service mapping)
  • Expert-led session on backlog management and prioritization

3. Launching the Product

  • Managing releases and product roadmaps
  • Implementing go-to-market strategies
  • Onboarding users and assessing post-launch experience
  • Collecting real-time feedback in production
  • Collaborating with marketing and sales teams
  • Constructing the product funnel and monitoring dashboards

4. Realizing Business Value

  • Tracking key product metrics (NPS, DAU, retention, etc.)
  • Defining monetization and pricing structures
  • Performing funnel analysis
  • Assessing customer value (LTV, CAC, ROI)
  • Iterating based on data insights
  • Managing the product lifecycle
  • Ensuring product scalability and long-term sustainability
  • Analyzing product Profit & Loss (P&L)
  • Developing the business case

Wrap-up and Future Actions

Requirements

  • Basic understanding of banking operations
  • Experience in digital product development
  • Familiarity with fundamental AI principles

Target Audience

  • Product managers within the banking sector
  • Leaders driving digital transformation
  • Banking experts involved in AI-focused product design

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