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Duration 7 hours
Course Outline
Introduction to Artificial Intelligence
- Defining AI: understanding its capabilities and limitations
- Core concepts: automation, machine learning, and natural language processing
- Real-world examples of AI tools in daily business operations
AI in the Workplace
- The advantages of AI in administrative and analytical functions
- Overview of popular AI-driven productivity tools (ChatGPT, Copilot, Bard, etc.)
- Case studies demonstrating AI applications in finance, logistics, and management support
Practical Applications of ChatGPT
- Drafting professional emails and comprehensive reports
- Condensing complex information and generating precise meeting notes
- Facilitating brainstorming sessions and creative idea generation through prompt engineering
Boosting Productivity with Microsoft Copilot
- Integrating Copilot with the Microsoft 365 suite (Word, Excel, Outlook)
- Streamlining document creation and complex data analysis
- Enhancing collaborative AI support in meetings and presentation development
Automation and Prompting Strategies
- Techniques for crafting effective prompts to ensure accurate AI outputs
- Developing automation scripts using natural, plain-language AI prompts
- Workflow examples for streamlining repetitive administrative duties
Responsible AI Use and Data Privacy
- Acknowledging AI limitations to prevent over-reliance
- Best practices for managing sensitive data and ensuring privacy
- Navigating ethical AI usage and adhering to organizational policies
Hands-on Practice
- Simulated work tasks utilizing ChatGPT and Copilot
- Collaborative team exercises to pinpoint automation opportunities
- Developing an action plan for the responsible adoption of AI in daily operations
Summary and Next Steps
Requirements
- A foundational understanding of standard office software and digital tools
- Proficiency in everyday digital communication practices in the workplace
- A genuine interest in leveraging technology to enhance productivity
Target Audience
- Business professionals in non-technical roles (e.g., finance, logistics, administration, trading)
- Managers and team leaders
- Professionals aiming to deploy AI tools both safely and efficiently
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation