Getting Started with Alibaba's AI Ecosystem Training Course

This instructor-led, live training in Malaysia (online or onsite) is designed for beginner to intermediate-level developers and cloud practitioners who wish to use Alibaba Cloud to build AI agents capable of automating tasks, answering questions, and connecting with business systems.

By the end of this training, participants will be able to understand the AI agent architecture on Alibaba Cloud, build a simple agent workflow, connect an agent to enterprise knowledge and tools, and deploy and monitor an agent in a cloud environment.

This instructor-led, live training (online or onsite) is designed for intermediate-level cloud engineers, AI developers, and data scientists who aim to implement AI solutions using Alibaba Cloud AI Services.

By the conclusion of this training, participants will be able to:

• Understand the core components of Alibaba Cloud AI Services.
• Integrate AI services into cloud applications using Alibaba Cloud SDKs.
• Implement computer vision and NLP solutions using Alibaba Cloud APIs.
• Monitor and optimize AI-driven applications on the Alibaba Cloud platform.

This instructor-led, live training in Malaysia (online or onsite) is designed for developers, architects, and technical professionals who wish to use Alibaba Cloud to create, test, and deploy generative AI applications for business use cases.

By the end of this training, participants will be able to understand Alibaba Cloud generative AI services, build prompts and workflows with Qwen models, create a simple retrieval-based AI solution, and deploy AI applications with proper security and cost awareness.

This instructor-led, live training in Malaysia (online or on-site) is designed for intermediate-level AI engineers and software developers who want to build intelligent agents using Quark for tasks such as process automation, dynamic decision-making, and workflow optimization.

By the end of this training, participants will be able to:

• Understand the architecture and capabilities of Quark.
• Design and implement intelligent agents using Quark for automation tasks.
• Integrate Quark with existing systems for data processing and decision-making.
• Develop real-time decision-making workflows using Quark.

This instructor-led, live training in Malaysia (online or onsite) is aimed at advanced-level AI developers and enterprise architects who wish to customize and deploy Qwen for various enterprise applications.

By the end of this training, participants will be able to:

• Customize Qwen to meet specific enterprise needs.
• Deploy Qwen in a cloud or on-premise environment.
• Integrate Qwen with existing enterprise systems and applications.
• Monitor and optimize the performance of Qwen-based solutions.

This instructor-led, live training in Malaysia (online or onsite) is tailored for intermediate-level customer service managers and automation specialists looking to harness Quark to automate customer support operations and boost overall efficiency.

Upon completion of this training, participants will be able to:

• Grasp the core features and functionalities of Quark.
• Automate customer service workflows using Quark.
• Integrate Quark with current customer support systems.
• Monitor and optimise automated customer interactions.

Qwen Chat is an AI-powered assistant designed to streamline daily business activities by helping users summarize content, generate communications, and organize information efficiently.

This instructor-led, live training (online or onsite) is aimed at beginner-level users who wish to enhance their productivity through practical, non-technical AI assistance in day-to-day office workflows.

At the conclusion of the program, participants will be equipped to:

• Leverage Qwen Chat to generate clear and effective written content.
• Summarize documents and extract key information for decision-making.
• Streamline meeting preparation and internal communications.
• Use AI to support research, data organization, and routine administrative tasks.

Format of the Course

• Instructor explanations combined with interactive demonstrations.
• Scenario-based practice exercises for real office use cases.
• Hands-on application with guided AI workflows.

Course Customization Options

• For tailored training aligned with your organization’s workflows, we can customize the agenda to match your needs.

Qwen Chat is an AI-powered assistant designed to assist organisations in creating, organising, and maintaining high-quality internal content and knowledge assets.

This instructor-led, live training (available online or onsite) is tailored for intermediate-level professionals who aim to streamline documentation efforts, enhance content accuracy, and improve knowledge management processes through the use of AI.

Upon completion of this training, participants will be equipped to:

• Clean and structure internal documentation to ensure clarity and consistency.
• Generate and refine policies, standard operating procedures (SOPs), and guidelines.
• Create accurate FAQs and knowledge base articles for internal use.
• Leverage AI to support content updates, version control, and governance.

Course Format

• Instructor-led demonstrations accompanied by interactive discussion.
• Hands-on exercises using real-world documentation scenarios.
• Practical activities focused on managing internal knowledge assets.

Course Customization Options

• Customised versions of this training can be arranged to align with your organisation’s content workflows and documentation standards.

Qwen Chat is a flexible AI-powered assistant designed to enhance communication, improve response quality, and support scalable customer service operations.

This instructor-led live training, available online or onsite, targets intermediate-level professionals who want to use Qwen Chat to streamline support tasks, improve client interactions, and strengthen communication consistency across teams.

Upon completion of this training, participants will gain the skills to:

• Create effective AI-assisted support responses.
• Develop reusable templates for common inquiries.
• Apply prompt strategies for accurate and reliable outputs.
• Leverage Qwen Chat to improve follow-up, escalation, and documentation workflows.

Format of the Course

• Guided demonstrations with practical examples.
• Hands-on exercises modeled after real support scenarios.
• Interactive practice sessions using a live-lab environment.

Course Customization Options

• Custom adaptations may be arranged to align with your organisation’s support workflows and communication standards.

Qwen Chat is an AI-driven communication and productivity tool that requires careful governance to ensure compliant, ethical, and responsible usage across the workplace.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to develop, implement, or oversee responsible-use policies and governance frameworks for Qwen Chat within their organizations.

Upon completion of this training, participants will gain the ability to:

• Establish foundational governance practices for Qwen Chat adoption.
• Define responsible-use guidelines aligned with data privacy requirements.
• Design safe and compliant prompt usage frameworks.
• Implement monitoring, audit trails, and enforcement mechanisms.

Format of the Course

• Instructor-led discussions supported by real-world case examples.
• Policy-building exercises and collaborative workshops.
• Hands-on practice with governance scenarios in a live-lab setting.

Course Customization Options

• Training can be tailored to address your organization’s compliance, governance, and operational requirements.

Qwen Chat is an AI-powered analysis and drafting tool designed to help teams extract insights, summarize complex materials, and accelerate business intelligence workflows.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to enhance market research, competitive analysis, and strategic reporting using Qwen Chat.

Upon completion of this training, participants will be prepared to:

• Summarize industry reports and large documents efficiently.
• Generate clear, structured competitive comparisons.
• Create business briefs, SWOT analyses, and insight summaries.
• Develop prompt workflows that accelerate intelligence gathering.

Format of the Course

• Practical demonstrations supported by guided explanation.
• Scenario-based exercises focused on real market analysis tasks.
• Hands-on activities using a live-lab environment.

Course Customization Options

• Training can be adapted to align with your organization’s market research and competitive intelligence workflows.

This instructor-led, live training in Malaysia (online or onsite) is aimed at advanced-level NLP specialists, data scientists, and AI researchers who wish to integrate Qwen into their NLP workflows.

By the end of this training, participants will be able to:

• Understand the architecture and features of Qwen.
• Utilize Qwen for advanced NLP tasks, including text generation, analysis, and transformation.
• Integrate Qwen into AI applications for processing natural language data.
• Optimize NLP workflows using Qwen APIs and libraries.
• Evaluate and fine-tune Qwen models for specific tasks.