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 Duration 7 hours

Course Outline

Introduction

  • Understanding Claude at the enterprise level: chat, Projects, Skills and Artifacts.
  • Selecting the appropriate feature for specific tasks.
  • Basics of data handling and guidelines on what should not be uploaded.

Projects

  • Setting up project instructions and managing knowledge files.
  • Organising context effectively for a team environment.
  • Exercise: Construct a project for an actual team process.
  • Managing sharing, permissions and keeping content up-to-date.

Skills

  • Defining a Skill and understanding when it offers advantages over lengthy prompts.
  • Crafting a Skill: incorporating instructions, examples and resources.
  • Testing Skills against real-world scenarios.
  • Exercise: Package a recurring task into a reusable Skill.

Artifacts

  • Generating documents, tables, web pages and small tools as Artifacts.
  • Refining results through iterative feedback.
  • Exercise: Convert a raw spreadsheet into a formatted report with charts.

Analysis and Quality Control

  • Analysing files and tabular data.
  • Verifying figures, sources and logical consistency.
  • Identifying common error patterns and methods to detect them.

Team Rollout

  • Establishing naming, versioning and ownership protocols for shared assets.
  • Training colleagues and gathering constructive feedback.
  • Creating an action plan for the first 30 days of implementation.

Requirements

  • Basic familiarity with chat-based AI assistants.
  • Everyday office competencies, including handling documents, spreadsheets and e-mail.
  • No programming experience is required.

Audience

  • Business teams and department leads looking to share knowledge and methodologies via Claude.
  • Knowledge workers in sectors such as finance, HR, marketing, sales and operations.
  • Team coordinators and internal AI champions.

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