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Course Outline

Introduction

  • Defining eCommerce fraud

Historical Context of eCommerce Fraud

  • Examining fraud incidents prevalent over the past decades.
  • Identifying common types of eCommerce fraud observed today.

Categories of eCommerce Fraud

  • Covering True Fraud, Friendly Fraud, Phishing, Refund Fraud, and Card Testing.
  • Reviewing eCommerce fraud statistics and real-world examples.

Developing an Anti-Fraud Strategy

Evaluating Your Organization's Current Status

Tackling Various Aspects of Fraud Prevention

Authentication Processes

Detecting Credit Card Fraud

Fraud Detection Methodologies

Overseeing Recurring Transactions

Implementing Fraud Screening

Aligning the Team and Securing Support for New Initiatives

Measuring Outcomes

Adapting to Evolving Requirements

Conclusion and Recap

Requirements

  • Familiarity with the basics of eCommerce and online payment systems.

Target Audience

  • Managers responsible for enacting security policies and controls.
 14 Hours

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Price per participant

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