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Course Outline
Introduction to QAD 2010
- Overview of QAD Enterprise Applications
- Navigation of user interfaces, menus, and pathways
- Understanding data structures and lookup functions
Quality Management Module
- Overview of quality processes and compliance standards
- Tracking non-conformances and implementing corrective actions
- Integration with production and supplier management systems
Finance Module
- Structure of financial modules (General Ledger, Accounts Payable, Accounts Receivable)
- Transaction flows and posting logic
- Basic reporting and reconciliation tools
Materials Management
- Fundamentals of inventory and warehouse management
- Purchase and requisition processes
- Material planning and an overview of MRP
Systems Administration Overview
- Basic security protocols and user management
- Concepts of menu and program configuration
- Functions for monitoring, printing, and job execution
Cross-Functional Integration
- Data flow between various modules
- Examples of interdependencies (e.g., between materials and finance)
- The role of systems staff in supporting cross-functional tasks
Support, Troubleshooting, and Documentation
- Common user issues and resolution strategies
- Utilizing QAD help resources and support documentation
- Best practices for system documentation and updates
Summary and Next Steps
Requirements
- A foundational understanding of business processes in manufacturing or distribution sectors
- Basic familiarity with ERP system usage or administration
Target Audience
- ERP systems personnel responsible for supporting QAD users
- IT support staff preparing to take on QAD user or administrator roles
- New team members transitioning into QAD-based environments
14 Hours
