Course Outline
I. Quality Management System aligned with ISO 9001 requirements
1. Key components of the Quality Management System under ISO 9001
2. Exercises in interpreting and analysing ISO 9001 requirements
II. Audits – General Overview
1. Overview of the audit process
2. Types of audits
III. Audit planning and preparation
1. Establishing audit criteria and scope
2. Selecting an audit team
3. Process-based approach to internal audits
4. Key considerations when developing an audit checklist
5. Practical exercises
IV. Conducting the audit – Guidelines for on-site auditing
1. Auditing techniques
2. Objective evidence
3. Identifying non-conformities and how to substantiate them
4. Practical exercises
V. Documenting audit findings
1. Articulating discrepancies effectively
2. Recording non-conformities
3. Identifying and documenting insights and improvement opportunities
4. Audit Summary – Audit Report
5. Practical exercises
VI. Effective post-audit activities
1. Responsibilities for initiating corrective actions
2. The importance of accurately determining the root causes of non-conformity
3. Defining corrective actions
4. Evaluating the effectiveness of implemented actions
5. Post-audit activities regarding insights and improvement potentials
6. Practical exercises
VII. Discussion and summary
Requirements
Target Audience
- Individuals preparing to take on the role of an ISO 9001 Internal Auditor
- Anyone with an interest in the subject matter
Testimonials (1)
The attention to cover all doubts
