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Course Outline

1. GUIDING PRINCIPLES

Explore the key principles of user-centred design.

Introduction to ISO9241 as a crucial standard in the field of usability.

Clarify the distinctions between usability and user experience.

Learn to confidently identify user needs and goals.

2. USER RESEARCH

Understand the essential components of use.

Master methods for interviewing target audiences.

Distinguish between observation and interpretation.

Gather and analyse high-quality user data.

Develop research techniques and methodologies.

3. ILLUSTRATING THE CONTEXT OF USE

Identify potential users of your product or system.

Create product personas and interpret their needs.

Clarify Hick’s Law, which explains the relationship between the number of user interface choices and cognitive load.

Define and manage the elements of user stories.

4. MEASURING USABILITY

Define usability in terms of effectiveness, efficiency, and satisfaction.

Utilise behavioural data to identify effective and ineffective design ideas.

Select between design alternatives using A/B testing methods.

Explain the value of iterative design.

5. INFORMATION ARCHITECTURE

Create a structured experience from disorganised information.

Develop an appropriate flow between a user and a product or service.

Organise, structure, and label content, functions, and features.

Contrast the implementation model, mental model, and conceptual model.

6. INTERACTION DESIGN

Confidently describe various user interface design patterns.

Choose the correct interactive control in a user interface design.

Easily define the concept of progressive disclosure.

Differentiate between interaction design and information architecture.

Define the importance of consistency in user interface design.

7. VISUAL DESIGN

Create user interface designs that leverage universal principles of visual design.

Identify effective and ineffective page layouts.

Choose the correct interactive control in a user interface design.

Enhance your research insights using eye-tracking methodology.

8. INTERFACE PROTOTYPING

Choose between different types of prototyping, such as paper and digital/electronic prototypes.

Describe the differences between prototypes and sketches.

Identify multiple design solutions before finalising a specific design choice.

Practically sketch paper prototypes.

9. USABILITY EVALUATION

Recall Jacob Nielsen’s Usability heuristics and other usability principles.

State the different types of usability evaluation.

Record data from usability evaluations.

Evaluate system usability by applying usability heuristics.

Requirements

There are no specific prerequisites required to enroll in this course.

 28 Hours

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