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Course Outline

1. GUIDING PRINCIPLES

Explore the key principles of user-centred design.

Understand the introduction of ISO9241 as a vital standard in the field of usability.

Distinguish clearly between usability and user experience.

Learn to confidently identify user needs and goals.

2. USER RESEARCH

Identify the appropriate components of use.

Develop effective methods for interviewing your target audience.

Differentiate between observation and interpretation.

Collect and analyse high-quality user data.

Formulate robust research techniques and methods.

3. ILLUSTRATING THE CONTEXT OF USE

Recognize potential users of your product or system.

Develop product personas and interpret their specific needs.

Understand the Hick’s Law principle regarding the relationship between the number of interface choices and cognitive load.

Manage and define the elements of user stories effectively.

4. MEASURING USABILITY

Define usability in terms of effectiveness, efficiency, and satisfaction.

Leverage behavioural data to distinguish between effective and poor design ideas.

Compare design alternatives using a/b testing methods.

Explain the benefits of an iterative design process.

5. INFORMATION ARCHITECTURE

Transform disorganised information into a structured experience.

Create a logical flow between the user and the product or service.

Organise, structure, and label content, functions, and features.

Compare implementation models, mental models, and conceptual models.

6. INTERACTION DESIGN

Describe various user interface design patterns with confidence.

Select the appropriate interactive controls for interface design.

Understand the concept of progressive disclosure easily.

Differentiate between interaction design and information architecture.

Recognise the importance of consistency in user interface design.

7. VISUAL DESIGN

Design user interfaces that leverage universal principles of visual design.

Identify effective and ineffective page layouts.

Select the correct interactive controls within a user interface.

Enhance your research insights by applying eye-tracking methodology.

8. INTERFACE PROTOTYPING

Make informed choices between different prototyping types, such as paper and digital.

Differentiate between prototypes and sketches.

Explore multiple design solutions before committing to a specific direction.

Practically sketch paper prototypes.

9. USABILITY EVALUATION

Review Jacob Nielsen’s Usability Heuristics and other core usability principles.

Identify the various types of usability evaluation.

Document data effectively from usability evaluations.

Assess system usability by applying usability heuristics.

Requirements

There are no specific prerequisites required to participate in this course.

 28 Hours

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