Course Outline
Introduction to Windows Admin Center
- Overview of the platform’s architecture and core components.
- Techniques for connecting to and overseeing Windows workstations.
- Clarifying roles and functional capabilities specific to workstation management.
Essential PowerShell Skills for Technicians
- Navigating the PowerShell interface, syntax rules, and execution policies.
- Utilizing cmdlets and pipelines for foundational workstation tasks.
- Developing and executing basic PowerShell scripts.
Remote Administration and Automation Strategies
- Leveraging PowerShell Remoting for the management of distant workstations.
- Executing remote commands via the Windows Admin Center interface.
- Handling session management, credential security, and related safety protocols.
Applying WMI and CIM in Administration
- Grasping the role of WMI and CIM in system administration.
- Retrieving system data from remote computers.
- Automating configuration changes and updates through WMI/CIM.
Integration with Intune and Autopilot (User-Centric View)
- Understanding Intune and Autopilot in the context of workstation deployment and policy enforcement.
- Monitoring and validating device compliance and configuration status.
- Conducting end-user level troubleshooting and issue reporting.
Practical Lab: Scenario-Based Remote Administration
- Deploying PowerShell scripts to collect system data remotely.
- Automating processes such as updates, restarts, and diagnostic checks.
- Verifying connectivity and resolving issues related to PowerShell Remoting.
Best Practices and Security Protocols
- Maintaining secure connections and managing user permissions effectively.
- Identifying common errors and applying effective troubleshooting techniques.
- Enhancing performance metrics for remote management tasks.
Summary and Future Steps
Requirements
- Proficiency with Windows operating systems and workstation environments.
- Hands-on experience in routine computer support or IT operations.
- Foundational knowledge of command-line interfaces.
Target Audience
- IT support professionals.
- Helpdesk and field service personnel.
- Technical staff tasked with workstation oversight.
Testimonials (2)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me
