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Course Outline

Foundations of Management

Leadership Capabilities in Contemporary Business

Leading a Workforce

  • Various management styles
  • Selecting the most effective management approach for different team development stages
  • The ideal manager profile and a self-assessment of one’s leadership style
  • Evaluating personal strengths and weaknesses as a team leader, while identifying areas for potential growth
  • Attributes that define a high-performing team
  • Coordinating activities to reach established objectives

Organizational Communication

  • Foundations of verbal and non-verbal interaction
  • Individual communication patterns
  • Identifying communication obstacles
  • Effective questioning strategies
  • The practice of active listening
  • Delivering constructive criticism
  • Providing useful feedback
  • Navigating challenging interactions
  • Understanding communication networks
  • Models of information flow and methods for their optimization

Conflict Resolution Strategies for Employee Teams

  • The nature and classification of workplace conflicts
  • Primary causes of discord
  • Behavioral approaches to managing disputes and appropriate conduct during conflicts
  • Leveraging assertiveness and viewing conflict as an opportunity for team development
  • Tactical responses to conflict scenarios
  • Overarching conflict management practices
  • Core techniques for resolving disputes
  • Managing emotions during confrontations
  • Overcoming barriers to communication and resolution through verbal and non-verbal means

Team Motivation and Management

  • The concept of motivation
  • Factors that drive employee engagement
  • Categories of motivation
  • Economic incentive structures
  • Motivation through intangible resources
  • Psychological underpinnings of motivation
  • The role of feedback and assessment
  • The impact of language on motivational effectiveness

Effective Time Management

  • Utilizing the time management matrix
  • Maintaining control over schedules and mitigating time-wasting activities
  • Techniques for strategic time planning
  • Delegation of tasks and authority

Coaching Fundamentals

  • Defining coaching and its practical application
  • Individualized performance insights
  • Providing comprehensive, in-depth feedback

Course Conclusion

Requirements

This course is designed as a general introduction, requiring no prior specialist knowledge for participation.

 14 Hours

Number of participants


Price per participant

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