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Course Outline
Foundations of Management
Leadership Capabilities in Contemporary Business
Leading a Workforce
- Various management styles
- Selecting the most effective management approach for different team development stages
- The ideal manager profile and a self-assessment of one’s leadership style
- Evaluating personal strengths and weaknesses as a team leader, while identifying areas for potential growth
- Attributes that define a high-performing team
- Coordinating activities to reach established objectives
Organizational Communication
- Foundations of verbal and non-verbal interaction
- Individual communication patterns
- Identifying communication obstacles
- Effective questioning strategies
- The practice of active listening
- Delivering constructive criticism
- Providing useful feedback
- Navigating challenging interactions
- Understanding communication networks
- Models of information flow and methods for their optimization
Conflict Resolution Strategies for Employee Teams
- The nature and classification of workplace conflicts
- Primary causes of discord
- Behavioral approaches to managing disputes and appropriate conduct during conflicts
- Leveraging assertiveness and viewing conflict as an opportunity for team development
- Tactical responses to conflict scenarios
- Overarching conflict management practices
- Core techniques for resolving disputes
- Managing emotions during confrontations
- Overcoming barriers to communication and resolution through verbal and non-verbal means
Team Motivation and Management
- The concept of motivation
- Factors that drive employee engagement
- Categories of motivation
- Economic incentive structures
- Motivation through intangible resources
- Psychological underpinnings of motivation
- The role of feedback and assessment
- The impact of language on motivational effectiveness
Effective Time Management
- Utilizing the time management matrix
- Maintaining control over schedules and mitigating time-wasting activities
- Techniques for strategic time planning
- Delegation of tasks and authority
Coaching Fundamentals
- Defining coaching and its practical application
- Individualized performance insights
- Providing comprehensive, in-depth feedback
Course Conclusion
Requirements
This course is designed as a general introduction, requiring no prior specialist knowledge for participation.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group