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 Duration 15 hours

Course Outline

Foundations of AI for Productivity

  • Understanding Generative AI
    • A concise overview of the evolution of language models.
    • Gaining insight into Large Language Models (LLMs).
    • Evaluating the strengths and constraints of tools like ChatGPT.
  • Getting Started with ChatGPT
    • Setting up your account and navigating the interface.
    • Key parameters: temperature, context, and defining "persona".
  • Hands-On Task: Creating your first draft using ChatGPT.

The Science and Art of Prompt Engineering

  • Deconstructing Effective Prompts
    • Essential elements: task definition, context, role, format, and tone.
    • Techniques for iterative "ask and improve" prompting.
  • Advanced Prompting Strategies
    • Chain-of-Thought: Guiding the AI to reason logically step-by-step.
    • Few-Shot Prompting: Using examples to fine-tune results.
    • Refinement: The process of iterating to achieve precise outputs.
  • Hands-On Task: Refining prompts to generate a high-quality management report.

Streamlining Writing and Summarization

  • Automating Email Communication
    • Crafting professional email drafts effortlessly.
    • Standardizing and personalizing common responses.
  • Efficient Document Analysis
    • Condensing meeting minutes, articles, and lengthy documents.
    • Identifying key insights and action items from complex texts.
  • Hands-On Task: Using ChatGPT to summarize a document and draft a follow-up email.

Microsoft 365 Copilot in Excel

  • Introducing Copilot in Excel
    • Exploring the interface and understanding its full capabilities.
    • Crafting effective prompts for data analysis tasks.
  • Data Analysis and Visual Representation
    • Commanding Copilot to dissect large datasets.
    • Automatically generating charts, pivot tables, and visual aids.
  • Forecasting and Reporting
    • Leveraging Copilot for data-driven forecasts.
    • Generating draft reports directly from spreadsheet data.
  • Hands-On Task: Analyzing a sales dataset, generating a forecast, and creating visual charts using Copilot.

Microsoft 365 Copilot in PowerPoint and Outlook

  • Copilot in PowerPoint
    • Building presentation frameworks from Word documents or text notes.
    • Enhancing slides with design suggestions, relevant imagery, and content restructuring.
    • Hands-On Task: Creating a complete project presentation using Copilot.
  • Copilot in Outlook
    • Composing and refining professional emails.
    • Inbox management: Summarizing long threads and prioritizing key messages.
    • Hands-On Task: Having Copilot summarize an email chain and draft a concise response.

Integration and Advanced Enterprise Workflows

  • AI Agent Workflows in Business Settings
    • Connecting Copilot with SharePoint and Microsoft Fabric.
    • Automating repetitive tasks and core business processes.
  • Data Governance and Security
    • Ethical considerations and privacy protocols for AI usage.
    • Best practices for managing sensitive information.
  • Hands-On Task: Designing a basic team workflow automation using Copilot in SharePoint.
  • Conclusion and Q&A: Exploring the future of AI in the workplace and resources for ongoing learning.

Requirements

  • Proficiency in Microsoft 365 applications.
  • Familiarity with standard productivity and office management tasks.
  • No prior background in AI tools is necessary.

Target Audience

  • Office professionals and productivity specialists.
  • Project managers and team coordinators.
  • Organizations and teams looking to integrate AI into their daily operations.

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