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 Duration 14 hours

Course Outline

Foundations, Social Engineering, and the Workplace Environment

Essential Cybersecurity for Employees

  • Understanding threats: Defining cybersecurity and explaining why every employee plays a critical role.

  • Digital hygiene and password management: Crafting robust passwords, utilizing password managers, and adhering to the "unique password per service" principle.

  • Clear desk and clear screen policies: Ensuring physical information security within the office.

Phishing and Social Engineering – Identifying Threats

  • The psychology of attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or perceived authority (e.g., CEO Fraud, BEC).

  • Deconstructing phishing: Analyzing message headers, hidden links, and malicious attachments (using exercises based on real-world examples).

  • Additional attack vectors: Exploring Vishing (voice phishing) and Smishing (SMS phishing).

Secure Remote and Mobile Work

  • Network security: Discussing the risks of public Wi-Fi networks (in cafes or on trains) and the correct usage of VPNs.

  • Device protection: Implementing disk encryption, screen locks, and avoiding unknown USB drives.

  • Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and maintaining data separation.


Tools, Regulations, and Incident Response

Cybersecurity within the Microsoft 365 Ecosystem

  • Authentication and verification: Practical application of Multi-Factor Authentication (MFA/2FA) for secure account access.

  • Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint (avoiding unrestricted "anyone with the link" access).

  • Communication and collaboration: Secure usage of Microsoft Teams, including inviting external guests and controlling shared files.

Personal Data Protection and GDPR in Action

  • Information classification: Distinguishing between public, confidential, sensitive, and personal data.

  • GDPR in daily operations: Identifying common errors that lead to personal data breaches (e.g., misaddressed emails, failure to use BCC).

  • Sharing and destroying data: Protocols for secure third-party data transfer and permanent document deletion.

Responding to Security Incidents

  • Identifying incidents: Recognizing breaches such as lost devices, ransomware infections, or accidental clicks on phishing links.

  • Reporting protocols: Determining the correct contacts and timeframes for reporting (involving the IT Helpdesk, Security Officer, and Data Protection Officer).

  • Golden rules for reaction: Disconnecting affected devices, maintaining composure, and avoiding unauthorized "fixes" or deletion of evidence.

Requirements

  • Fundamental proficiency with computers and web browsers.

  • Routine use of standard office tools, including e-mail, messaging applications, and document processing software.

  • No specialized IT expertise is necessary; all technical concepts are presented through the perspective of business impact and daily workflow.

Intended Audience

  • Administrative and office staff, as well as mid-level managers, across all departments.
  • Strongly recommended for professionals working in hybrid or fully remote setups.
  • Regular users of the Microsoft 365 ecosystem.

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