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Duration 21 hours
Course Outline
🔹 Module 1 – Introduction to Dynamics 365 Business Central (BC)
- Introduction to the Microsoft Dynamics 365 BC ERP platform
- Core modules and system capabilities
- Basic navigation and interface overview
🔹 Module 2 – Warehouse Management Basics in Business Central
- WMS concepts within an ERP framework
- Setting up warehouse structures, zones, bins, and units of measure
- Inbound and outbound workflows: receiving, storage, and dispatch
- Inventory tasks: cycle counts and internal transfers
🔹 Module 3 – Integrating Warehouse Insight
- Introduction to Warehouse Insight and its connection with BC
- Configuration and use with mobile devices and barcode scanners
- Practical execution of operations using handhelds (e.g., Datalogic, Zebra, Honeywell)
- Covered operations: receiving, picking, put-away, packing, and shipping
- Unified interface across various warehouse setups
🔹 Module 4 – License Plating and Advanced Traceability
- Understanding License Plate Number (LPN) concepts
- Generating and managing LPs for pallets, boxes, and containers
- Printing labels and archiving reports
- Tracking mixed items using unique LPNs
- Minimizing manual scans and enhancing reading accuracy
🔹 Module 5 – Equipment Calibration and Quality Support
- Incorporating quality control procedures into WMS
- Monitoring calibration schedules and equipment condition
- Logging inspections and non-conformities within the ERP
- Creating alerts for maintenance and calibration requirements
🔹 Module 6 – Test Requests (ST) and Custom Operational Workflows
- Modeling the Test Request (ST) process in Business Central
- Automating approval chains and notifications (optional via Power Platform)
- Dashboards and reporting tools for monitoring test and equipment status
🔹 Module 7 – Best Practices, Configuration & Troubleshooting
- Recommended strategies for warehouse and LPN configuration
- Defining user roles and access controls
- Version compatibility and upgrade paths (e.g., moving to v23)
- Common troubleshooting techniques and problem resolution
- Integrations with other Microsoft ecosystem tools (Power BI, Power Automate)
Summary and Next Steps
Requirements
- Practical experience with ERP or WMS systems
- Foundational knowledge of inventory and warehouse operations
- Working familiarity with Microsoft ecosystem tools (such as Power Platform and Power BI)
Target Audience
- Warehouse managers and logistics specialists
- ERP system administrators and consultants
- Operations and quality assurance personnel
