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Duration 14 hours
Course Outline
Introduction to Enterprise AIOps Platforms
- Overview of the evolution of enterprise observability and AIOps.
- The role of Splunk, Moogsoft, and Dynatrace within the AIOps ecosystem.
- Comparative analysis of capabilities, including strengths, integrations, and specific use cases.
Leveraging Splunk for AIOps
- Ingesting metrics, logs, and events from a variety of sources.
- Developing searches, dashboards, and alerts to gain real-time insights.
- Utilizing Splunk ITSI for anomaly detection and service health scoring.
Operational Intelligence with Moogsoft
- Architecture and deployment strategies for Moogsoft AIOps.
- Implementing noise reduction, deduplication, and alert correlation.
- Automating and enriching incident workflows.
Comprehensive Observability with Dynatrace
- Deploying OneAgent and achieving auto-discovery of services.
- Harnessing Davis AI for root cause detection and predictive problem alerts.
- Managing cloud-native monitoring, SLOs, and service flow analytics.
Integrating Splunk, Moogsoft, and Dynatrace
- Cross-platform data integration and API utilization.
- Establishing unified incident management and escalation paths.
- Centralizing insights through dashboards and alert pipelines.
Designing Scalable AIOps Workflows
- Implementing self-healing automation across toolchains.
- Defining KPIs and reporting mechanisms for AIOps performance.
- Managing governance, access control, and audit compliance.
Case Studies and Enterprise Scenarios
- Real-world examples from the finance, telecom, and retail sectors.
- Evaluating the ROI of AIOps adoption.
- Planning phased rollouts and change management strategies.
Summary and Future Steps
Requirements
- Practical experience with IT operations or monitoring platforms.
- Familiarity with enterprise observability workflows.
- Foundational understanding of alerting, metrics, and logging.
Target Audience
- IT managers tasked with ensuring service reliability.
- Teams specializing in enterprise monitoring and observability.
- Operations architects and infrastructure leaders.