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 Duration 14 hours

Course Outline

Introduction to Enterprise AIOps Platforms

  • Evolution of enterprise observability and AIOps
  • Role of Splunk, Moogsoft, and Dynatrace within the AIOps ecosystem
  • Capability comparison: strengths, integrations, and key use cases

Implementing AIOps with Splunk

  • Collecting metrics, logs, and events from varied sources
  • Developing searches, dashboards, and alerts for real-time insights
  • Leveraging Splunk ITSI for anomaly detection and service health assessment

Driving Operational Intelligence with Moogsoft

  • Moogsoft AIOps architecture and deployment strategies
  • Techniques for noise reduction, deduplication, and alert correlation
  • Automating and enriching incident workflows

Achieving End-to-End Observability with Dynatrace

  • OneAgent deployment and automatic service discovery
  • Utilizing Davis AI for root cause analysis and predictive alerts
  • Cloud-native monitoring, SLOs, and service flow analysis

Integrating Splunk, Moogsoft, and Dynatrace

  • Cross-platform data integration and API usage
  • Establishing unified incident management and escalation paths
  • Centralizing insights through dashboards and alert pipelines

Designing Scalable AIOps Workflows

  • Implementing self-healing automation across various toolchains
  • Defining KPIs and performance reporting for AIOps
  • Ensuring governance, access control, and audit compliance

Case Studies and Enterprise Scenarios

  • Practical examples from finance, telecom, and retail sectors
  • Assessing the ROI of AIOps adoption
  • Planning phased rollouts and managing change

Summary and Next Steps

Requirements

  • Hands-on experience with IT operations or monitoring platforms
  • Proficiency in enterprise observability workflows
  • Foundational understanding of alerting mechanisms, metrics, and logs

Target Audience

  • IT managers overseeing service reliability
  • Enterprise monitoring and observability teams
  • Operations architects and infrastructure leaders

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