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Duration 14 hours
Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Core principles of structured knowledge management
- Designing scalable infrastructure using SharePoint and Teams
- Utilizing metadata, versioning, and document libraries for organization
Constructing and Interlinking SharePoint Knowledge Repositories
- Building interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Setting up site hierarchies and enabling cross-site navigation
Creating Dynamic Dashboards with Power BI
- Synchronizing SharePoint and Microsoft Lists data within Power BI
- Building real-time dashboards to monitor knowledge assets
- Developing KPIs and visual reports for data-driven decision making
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publication cycles
- Incorporating Teams notifications and adaptive cards
- Constructing multi-step flows for comprehensive document lifecycle management
Cultivating Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Defining governance structures, roles, and permission sets
Sustaining and Optimizing Knowledge Systems
- Enacting data retention, archiving, and compliance policies
- Conducting periodic audits and maintaining metadata accuracy
- Enhancing system performance and minimizing content duplication
Best Practices for Knowledge Management in Microsoft 365
- Reviewing fundamental design principles for knowledge systems
- Ensuring consistency and ease of discovery across all content
- Promoting adoption and engagement through optimized user experience design
Requirements
- Working proficiency with core Microsoft 365 applications (SharePoint, Teams, and OneNote)
- Background experience in knowledge management practices or content strategy
Target Audience
- Knowledge managers tasked with building organized information repositories
- Content strategists focused on developing interconnected knowledge architectures
- IT specialists responsible for managing organizational knowledge assets within Microsoft 365
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
