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Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Core principles of structured knowledge management.
- Designing scalable information systems leveraging SharePoint and Teams.
- Utilizing metadata, version control, and document libraries for efficient organization.
Constructing and Interlinking SharePoint Knowledge Repositories
- Creating interconnected SharePoint sites and associated document libraries.
- Implementing metadata columns, content types, and lookup fields for structured data.
- Establishing logical site hierarchies and enabling cross-site navigation.
Developing Dynamic Dashboards with Power BI
- Integrating data from SharePoint and Microsoft Lists into Power BI.
- Building real-time dashboards to monitor and track knowledge assets.
- Designing KPIs and visual reports to provide data-driven insights.
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing procedures.
- Integrating Teams notifications and adaptive cards for timely updates.
- Constructing multi-step flows to manage the entire document lifecycle.
Cultivating and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for effective collaborative knowledge capture.
- Integrating SharePoint pages, Lists, and Planner boards for unified workflow.
- Defining governance structures, roles, and permission levels.
Maintenance and Optimization of Knowledge Systems
- Implementing data retention, archiving, and compliance policies.
- Conducting regular audits and updating metadata for accuracy.
- Enhancing system performance while minimizing content redundancy.
Best Practices for Knowledge Management in Microsoft 365
- Reviewing fundamental design principles for knowledge systems.
- Ensuring consistency and ease of discovery across all content.
- Driving user adoption and engagement through intuitive experience design.
Requirements
- Demonstrated proficiency in core Microsoft 365 tools, including SharePoint, Teams, and OneNote.
- Prior experience in knowledge management strategies or content planning.
Target Audience
- Knowledge managers dedicated to building organized information repositories.
- Content strategists responsible for developing interconnected knowledge ecosystems.
- IT specialists overseeing organizational knowledge management within the Microsoft 365 platform.
14 Hours
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
