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Duration 21 hours
Course Outline
Module 1: Introduction and Core Concepts
- Overview of Microsoft Intune and Endpoint Manager
- Integration with Configuration Manager (co-management, cloud attach)
- Advantages of modern endpoint management strategies
- Essential concepts: devices, applications, data, and users
- Intune architecture, administrative roles, and licensing models
Module 2: Identity and Access Control
- Key concepts of Microsoft Entra ID / Azure AD
- Identity synchronization from on-premises AD to Entra ID (Azure AD Connect)
- Device registration types: Azure AD Join and Hybrid AD Join
- Managing roles, groups, and permissions within Intune
- Conditional Access policies and their integration with Intune
Module 3: Device Enrollment Procedures
- Enrollment strategies for Windows, iOS, Android, and macOS
- Windows Autopilot: core concepts, profile setup, and workflows
- Automated enrollment using DEP (Apple) and Zero-touch (Android)
- Distinguishing between BYOD (Personal) and corporate device management
- Differences and applications of MDM vs MAM
Module 4: Configuration and Compliance Management
- Establishing device compliance standards
- Creating and applying configuration profiles
- Implementing device restrictions and security controls
- Formulating App Protection Policies
- Defining Conditional Access rules based on compliance status
Module 5: Application Lifecycle Management
- Managing application types in Intune: LOB, Win32, Microsoft Store, and web apps
- Processes for deploying, installing, uninstalling, and updating applications
- Strategies for protecting application data
- Balancing application policies with corporate data security
- Managing software licenses and user assignments
Module 6: Update and Patch Administration
- Leveraging Windows Update for Business alongside Intune
- Defining feature and quality update policies
- Utilizing deployment ring models for staged rollouts
- Tracking and monitoring update status
- Developing update strategies for enterprise environments
Module 7: Security and Threat Protection
- Integrating Microsoft Defender for Endpoint with Intune
- Applying Microsoft security baselines and templates
- Implementing threat protection measures (antimalware, firewalls)
- Managing device encryption (BitLocker) and encryption policies
- Handling certificate management and secure VPN/Wi-Fi profiles
Module 8: Monitoring, Reporting, and Issue Resolution
- Utilizing dashboards and standard reports
- Analyzing logs and diagnostics for enrollment and policy issues
- Employing Intune support and troubleshooting utilities
- Navigating administration portals (device portal, company portal)
- Configuring alerts and notification systems
Module 9: Advanced Scenarios and Integrations
- Co-management strategies with Configuration Manager
- Managing existing devices without full enrollment (Autopilot scenarios)
- Integrating with broader Microsoft services (Defender, Azure, Copilot)
- Automation using PowerShell and Graph API
- Developing governance strategies for enterprise scale
- Best practices for architectural design and implementation
Summary and Future Recommendations
Requirements
- Familiarity with Microsoft 365 and Azure infrastructures
- Practical experience in Windows or mobile device management
- Knowledge of organizational IT security frameworks
Target Audience
- System administrators
- Endpoint management specialists
- IT professionals responsible for enterprise device and security policy management
Testimonials (1)
Easy to follow instructions and trainer was very helpfully when I had issues
