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Duration 14 hours
Course Outline
Introduction to OpenUEM
- An overview of endpoint management standards and the capabilities offered by OpenUEM
- Grasping the concepts behind the endpoint lifecycle and management strategies
- Setting up the lab and preparing the test environment
Installing and Configuring OpenUEM
- Installing the core server components of OpenUEM
- Rolling out agents to devices running Windows, macOS, and Linux
- Setting up network parameters and security configurations
Enrolling and Organizing Endpoints
- Registering devices within the OpenUEM console
- Structuring and grouping devices for streamlined management
- Establishing roles and access permissions for administrative users
Fundamentals of Device Management
- Distributing software and updates to managed endpoints
- Establishing policies and compliance configurations
- Overseeing device health and tracking activity
Patch Management and Automation
- Scheduling updates and implementing automated patch distribution
- Testing and verifying software rollout processes
- Applying best practices for endpoint security and regulatory compliance
Reporting and Troubleshooting
- Creating reports on device status and operational activity
- Resolving common endpoint issues through basic troubleshooting
- Setting up monitoring alerts to enable proactive management
Capstone Lab and Practical Application
- Comprehensive hands-on lab: registering devices, rolling out updates, and monitoring endpoints
- Scenario-driven exercises to solidify learning outcomes
- Analyzing lab results and facilitating a discussion
Summary and Future Steps
Requirements
- A foundational grasp of basic IT support principles
- Practical experience with endpoint devices and major operating systems
- Basic knowledge of networking and device configuration
Target Audience
- IT support personnel
- Technical helpdesk representatives
- Junior system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
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