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 Duration 14 hours

Course Outline

Introduction to ProWatch

  • Overview of the system and its architecture
  • Key software and hardware components
  • Licensing models and available editions

Installation and Configuration

  • Deploying ProWatch server and client applications
  • Setting up and initializing the database
  • Establishing network and hardware connections

User and Access Administration

  • Creating and maintaining user accounts
  • Setting access permissions and time schedules
  • Managing badges and credentials

Hardware and Door Setup

  • Enrolling and configuring controllers and readers
  • Setting alarm points and outputs
  • Advanced door logic configuration

Monitoring and Incident Handling

  • Real-time monitoring dashboards
  • Processing and acknowledging alarms
  • Incident reporting and escalation protocols

Integration Features

  • Connecting with CCTV and video management systems
  • Incorporating intrusion detection systems
  • Integrating third-party applications

Maintenance and Troubleshooting

  • Database upkeep and backup procedures
  • Optimizing system performance
  • Identifying common issues and applying solutions

Summary and Future Steps

Requirements

  • Familiarity with enterprise security ecosystems
  • Practical experience with access control or building management systems
  • Foundational knowledge of networking

Target Audience

  • Administrators of security and access control systems
  • IT and network specialists maintaining security infrastructure
  • Consultants specializing in corporate security

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