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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Gaining a clear understanding of what UAT is

  • Recognizing the significance of UAT within the software development lifecycle

Content:

  • Defining UAT and explaining its importance

  • Positioning UAT within the SDLC

  • Distinguishing UAT from other testing phases

  • Knowledge check quiz

  • Hands-on practical exercises

2. UAT Components

  • Test environments (descriptions, typical challenges, and checklists)

  • Test data (different types and preparation methods)

  • Test scenarios (various types and structural elements)

  • Defects (definitions, reporting procedures, and prioritization)

  • Knowledge check quiz

3. UAT Planning

Learning Objectives:

  • Comprehending the steps required to prepare for UAT

Content:

  • Establishing the UAT scope and testing goals

  • Identifying key stakeholders and their roles

  • Setting up the test environment and preparing test data

  • Defining entry and exit criteria

  • Hands-on practical exercise

  • Knowledge check quiz

  • Question and Answer session

4. UAT Execution

Learning Objectives:

  • Understanding the workflow of the testing process

  • Working effectively with development teams

Content:

  • The procedure for executing tests

  • Logging test results and recording defects

  • Enhancing communication and collaboration

  • Managing testing cycles

  • Knowledge check quiz

  • Question and Answer session

5. UAT Completion and Reporting

Learning Objectives:

  • Defining success criteria

  • Drafting the final report

Content:

  • Criteria for completing the testing phase

  • Creating reports and summaries

  • The process of sign-off and handover

  • Knowledge check quiz

  • Question and Answer session

6. Tools and Templates

Learning Objectives:

  • Becoming acquainted with common UAT tools

  • Utilizing templates effectively

Content:

  • An overview of frequently used tools (Jira for testing, Excel templates, TestRail, HP ALM)

  • Sample templates for test cases, defects, and reports

  • Hands-on exercise: conducting a UAT cycle using the demonstrated tools

  • Knowledge check quiz

  • Question and Answer session

7. UAT Challenges and Best Practices

Learning Objectives:

  • Handling ambiguous or unclear requirements

  • Ensuring sufficient test coverage

Content:

  • Typical challenges (such as communication gaps and test environment issues)

  • Industry best practices

  • Avoiding common UAT mistakes

  • Knowledge check quiz

  • Question and Answer session

8. Review and Final Discussion

Learning Objectives:

  • Consolidating knowledge by reviewing the course material

Content:

  • Key takeaways and summary

  • Final assessment

  • Question and Answer session

Requirements

A laptop with internet connectivity

Participants will gain the most benefit from having a basic understanding of the business processes, applications, or systems they interact with daily.

There are no requirements for programming, software development, or advanced technical knowledge.

Target Audience: Business users of the application, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams who collaborate closely with business stakeholders.

 14 Hours

Number of participants


Price per participant

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