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 Duration 14 hours

Course Outline

Positioning and AI-Assisted Content Creation

  • Establishing academic, institutional, and brand positioning
  • Leveraging AI to draft web, email, and social content based on persona insights
  • Ensuring editing precision, quality control, and brand voice consistency using AI tools

Public Relations and Reputation Management

  • Monitoring online reputation through AI-driven listening platforms
  • Proactive PR: Utilizing AI for media outreach and drafting press materials
  • Developing crisis planning and response protocols supported by AI alerts

Digital Marketing Optimization and Analytics

  • Applying ML-based clustering for segmentation and targeting
  • Conducting campaign A/B testing, uplift modeling, and attribution analytics
  • Implementing automated creative testing and budget optimization workflows

Innovation in Educational Products and Services

  • Identifying product opportunities through data-driven discovery methods
  • Designing microcredentials, blended learning offerings, and AI-enabled services
  • Applying rapid prototyping and pilot evaluation frameworks

Enhancing Academic Programs with AI Differentiators

  • Integrating AI features into curricula and student support services
  • Communicating program value using AI-generated evidence and outcome data
  • Developing partnership models with industry stakeholders and AI vendors

Internal Communication, Change Management, and Digital Culture

  • Building internal consensus and support for AI initiatives
  • Addressing training needs, governance, and ethical considerations in AI usage
  • Creating roadmaps for capability building and role adaptation

Events, Outreach, and Stakeholder Engagement

  • Designing academic and outreach events enhanced by AI for logistics and personalization
  • Implementing school engagement strategies and relationship mapping using AI insights
  • Measuring event impact and follow-up conversion rates using analytics

Capstone: Strategic Plan for an AI-Enabled Marketing Initiative

  • Group design exercise: defining objectives, tools, KPIs, and rollout strategies
  • Presenting the strategic plan and incorporating peer feedback
  • Developing an implementation roadmap and identifying quick wins

Summary and Next Steps

Requirements

  • Foundational knowledge of marketing principles
  • Experience with digital marketing channels is beneficial
  • A willingness to adopt AI-driven tools and workflows

Target Audience

  • Marketing managers in higher education institutions
  • Institutional communications and PR professionals
  • Program directors and innovation teams

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