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Duration 7 hours
Course Outline
Concepts
- The Value of Kaizen
- Kaizen and Management
- Kaizen and Total Quality Control (TQC)
- Kaizen and Suggestion Systems
- Kaizen and Competition
- Process-Oriented vs. Results-Oriented Management
Eastern vs. Western Perspectives
- Kaizen and Innovation
- Kaizen and Metrics
Kaizen from the Perspective of Total Quality Control
- Quality Control — Managing the Quality of People
- Quality Control Methods: A Comparison Between Japan and the West
- Adhering to the PDCA Cycle
- Kaizen at the Grassroots Level
Practical Applications
- Management-Led Kaizen
- Implementing Kaizen
- Team-Led Kaizen
- Individual-Led Kaizen
Management
- Cross-Functional Management
- Policy Deployment
- Quality Deployment
- Total Productive Maintenance
Problem-Solving Methods
- Challenges in Management
- Kaizen Activities and Labour Relations
- Labour Relations: Adversaries or Allies
- The Commitment of Senior Management
Transforming Corporate Culture
- Customers: The Ultimate Arbiters of Quality
- Supplier Relations and Corporate Culture: Challenges Facing the West
Case Study Analysis
Requirements
None.
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company