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Duration 35 hours
Course Outline
Module 1: Microsoft Teams Overview and Architecture
- Core components and services within Teams.
- Teams architecture and underlying dependencies.
- Role-based access control and administration.
Module 2: Managing Teams Collaboration Experiences
- Creating and administering Teams, channels, and chats.
- Configuring meeting policies and user experiences.
- Apps, integrations, and lifecycle management.
Module 3: Teams Phone and Voice Solutions
- Concepts and architecture of Teams Phone.
- Setting up calling plans and direct routing.
- Managing devices, dial plans, and emergency calling capabilities.
Module 4: Governance, Security, and Compliance
- Teams policies, governance structures, and lifecycle management.
- Implementing security and compliance settings.
- Auditing, reporting, and continuous compliance monitoring.
Module 5: Monitoring and Troubleshooting Teams
- Tracking Teams service health and usage metrics.
- Diagnosing issues related to meetings, voice, and collaboration.
- Utilizing reporting tools and analytics to optimize performance.
Module 6: Advanced Configuration and Integration
- Integrating Teams with Microsoft 365 and third-party applications.
- Considerations for hybrid deployment scenarios.
- Automating Teams administration using PowerShell.
Module 7: Exam Preparation and Certification Readiness
- Review of MS-721 exam objectives.
- Understanding exam structure, format, and question types.
- Engaging in practice questions and review sessions.
- Leveraging study resources, tips, and strategies for success.
Summary and Next Steps
Requirements
- A solid understanding of Microsoft 365 services and administrative capabilities.
- Practical experience with the core features of Microsoft Teams.
- Basic familiarity with networking fundamentals and identity concepts.
Target Audience
- Microsoft Teams administrators.
- Collaboration system engineers.
- IT professionals responsible for managing Microsoft 365 communications.
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
