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 Duration 7 hours

Course Outline

1. Introduction and Usage Alignment (30 min)

  • Overview of Microsoft Teams and its synergy with Microsoft 365
  • Understanding the hierarchy of teams, channels, and permissions
  • Establishing best practices for effective communication and teamwork

2. Team Productivity (2h30)

  • Managing files via SharePoint and OneDrive within the Teams interface
  • Implementing real-time co-authoring and managing version history
  • Strategically creating and utilizing channels and custom tabs
  • Conducting effective meetings: structuring agendas, recording sessions, and sharing notes
  • Leveraging built-in applications to enhance workflows (e.g., Planner, Lists, OneNote)

3. Automation and Tool Integration (2h)

  • Getting started with automation capabilities in Teams using Power Automate
  • Building basic flows for notifications, approval processes, and task handling
  • Connecting with Outlook, Excel, Forms, and other Microsoft 365 services
  • Utilizing connectors and bots to automate routine activities and consolidate information

4. Exploring Additional Features (1h30)

  • Utilizing native apps and extensions (including Approvals, Viva Insights, Whiteboard, Loop, etc.)
  • Productivity enhancements: utilizing shortcuts, templates, and personalized settings
  • Case studies and practical examples tailored for sales teams

5. Wrap-Up and Practical Application (30 min)

  • Guided practical exercise to reinforce learned concepts
  • Open Q&A session and sharing of user experiences
  • Final best practices and recommendations for sustained utilization

Summary and Next Steps

Requirements

  • Fundamental knowledge of office productivity software
  • Experience with Microsoft 365 applications, such as Outlook or OneDrive
  • Basic familiarity with digital communication and collaboration platforms

Target Audience

  • Professionals and teams integrating Microsoft Teams into their daily operational routines
  • Managers and coordinators aiming to enhance communication clarity and workflow efficiency
  • Users seeking to maximize the potential of Teams through Microsoft 365 integration and automation

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