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Course Outline

Introduction to MSP and Programme-Centric Thinking

  • Distinguishing programmes from projects and understanding the strategic value of programme management
  • Core MSP principles and the concept of transformational flow
  • Overview of the programme lifecycle: identification, definition, and benefits management

Programme Governance and Organisational Structure

  • Defining programme structure, key roles, and responsibilities (including SRO, Programme Manager, and Board)
  • Establishing and functioning within a Programme Management Office (PgMO)
  • Defining decision-making processes, reporting lines, and escalation pathways

Vision, Blueprint, and Benefits Management

  • Articulating the programme vision and aligning it with strategic outcomes
  • Designing the programme blueprint and defining the target operating model
  • Identifying, mapping, measuring, and tracking benefits throughout the lifecycle

Programme Planning and Delivery Strategy

  • Developing comprehensive programme plans and delivery roadmaps
  • Integrating workstreams and projects, managing dependencies, and optimising sequencing
  • Scheduling, resource allocation, and capacity planning considerations

Stakeholder Engagement and Communication Strategies

  • Conducting stakeholder analysis and developing tailored engagement strategies
  • Planning communications and fostering change readiness within the organisation
  • Managing resistance and strengthening sponsor commitment

Risk, Issue, and Assurance Management

  • Identifying and escalating programme-level risks and issues
  • Defining assurance roles, managing internal/external assurance, and preparing for audits
  • Developing contingency plans and providing decision support

Financials, Benefits Realisation, and Value Management

  • Developing business cases and establishing financial governance
  • Tracking benefits, measuring outcomes, and assessing Return on Investment (ROI)
  • Controlling costs, forecasting trends, and managing rebaselining practices

Quality, Configuration, and Change Control

  • Applying quality management approaches specifically for programmes
  • Implementing configuration management and change control across integrated projects
  • Leveraging standards, templates, and knowledge management for repeatability

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, sustainment, and operational acceptance
  • Executing closure activities: benefits review, lessons learned, and documentation
  • Embedding outcomes into business-as-usual processes for long-term value

Practical Workshop and Case Study

  • Scenario-based exercise: designing a programme governance model and benefits map
  • Group presentations with peer and instructor feedback
  • Formulating an action plan to apply MSP practices within participants’ organisations

Summary and Next Steps

Requirements

  • A solid grasp of fundamental project management concepts
  • Practical experience within project or programme environments, either in a direct or supporting capacity
  • Familiarity with the principles of organisational change management

Target Audience

  • Current and aspiring Programme Managers
  • Sponsors, Senior Responsible Owners (SROs), and Portfolio Managers
  • Programme Office staff, Change Managers, and Delivery Leads
 21 Hours

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