That we got to use a test environment and could do what was trained. Hennie was such a wonderful person and was very welcoming.
I learnt that we underutilize the system we work on and enjoyed every apsect.
Trainer knowledge and friendly
Joe was great, really engaging and knew his stuff. Great session, thank you again!
It was a very informative session and we came away with lots of useful improvement ideas to implement within our business. Joe was engaging and led discussions and activities well - the activities and topics covered were really interesting and we all learned a lot. It was a course that was also applicable to and useful for everyone, as there were a range of people in the room.
It gave me a new perspective on CRM the last time I had training on this was 10 years ago and this was a brilliant opportunity to refresh and see some new skills
application scenarios introduction
Exercises, and the fact that the trainer was able to answer all my questions.