Course Outline
Introduction to AI in the Administrative Workplace
- Understanding AI and its application in administrative roles.
- A brief overview of ChatGPT, Copilot, and Gemini.
- Key privacy and security aspects to consider when using AI.
AI-Driven Content Creation and Editing
- Crafting and polishing professional email communications.
- Condensing meeting minutes and extensive documents into clear summaries.
- Accelerating the creation of reports, proposals, and internal memos.
AI-Assisted Scheduling and Task Management
- Leveraging AI to optimize calendar management and meeting coordination.
- Drafting meeting agendas and post-meeting follow-ups.
- Establishing reminders and to-do lists through Copilot or Gemini integrations.
Prompt Engineering and AI Communication
- Techniques for writing effective prompts to achieve superior results.
- Adjusting tone, style, and formatting to suit specific needs.
- Refining and correcting AI-generated outputs through iteration.
Multilingual Capabilities and Accessibility
- Using AI tools for text translation and language adaptation.
- Composing inclusive and accessible communication materials.
- Catering to diverse audiences through tailored language options.
Public Sector Applications
- Case studies of AI-enhanced workflows in government settings.
- Reviewing policies and guidelines regarding AI use in public administration.
- Strategies for keeping current with evolving tool capabilities.
Course Summary and Future Steps
Requirements
- Foundational digital skills and familiarity with standard office applications (e.g., Microsoft Word, Excel, email clients)
- Confidence in navigating web-based platforms
- No previous experience with artificial intelligence tools is necessary
Target Audience
- Clerical team members
- Administrative professionals
- Public sector operations staff
Testimonials (7)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
Thato Malapane - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
i liked the clear explanations and the examples used during the training was useful and also relatable.
SUNITA PERSAD - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Learning more about how to use AI responsibly
Tshiamo Innocent - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
I like that I obtained more knowledge with regards to AI that I never had .
ANNELINE GOODMAN - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Merging different data to give you one document.
Xolani Mahlalela - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Knowledge of AI
Agnieszka Socha - Koenig & Bauer (CEE) Sp. z o.o.
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Training and examples
