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Duration 7 hours
Course Outline
Introduction to Copilot in the Public Sector
- Overview of Microsoft 365 Copilot and its operational mechanics
- Exploring relevant AI use cases within Microsoft applications for the public sector
- Clarifying Copilot’s data sources and security boundaries
Document Management in Word
- Drafting policy memos, correspondence, and official reports
- Refining, summarizing, and clarifying written language
- Structuring content from bullet points or tabular data
Email and Calendar Support in Outlook
- Accelerating email composition and responses using Copilot
- Streamlining meeting scheduling and drafting follow-up notes
- Summarizing lengthy email threads and identifying key points
Data Analysis and Reporting in Excel
- Interpreting complex spreadsheets in plain language
- Generating charts, summaries, and visual insights
- Using Copilot to identify trends or answer specific data queries
Copilot in Meetings and Presentations
- Generating meeting summaries and action items within Teams
- Creating PowerPoint presentation drafts from brief notes
- Converting meeting transcripts into concise briefs or reports
Prompting Strategies and Custom Scenarios
- Crafting effective prompts for consistent and accurate results
- Adapting prompts to align with departmental tone and specific requirements
- Reusing prompt templates for recurring operational tasks
Responsible Use in Government Contexts
- Ensuring confidentiality, proper oversight, and appropriate usage
- Aligning with internal policies and IT governance standards
- Building trust through ethical AI application in public service
Summary and Next Steps
Requirements
- Familiarity with core Microsoft 365 applications (such as Word, Outlook, and Excel)
- Understanding of common public sector duties including reporting, communication, and documentation
- No prior experience with AI or Copilot is necessary
Target Audience
- Government staff who rely on Microsoft Office for daily operations
- Administrative teams managing communication, documentation, and reporting tasks
- Policy and program staff looking to enhance productivity through AI assistance
Testimonials (2)
Everything is possible :-)
Sandra Bardewyck - Media Carrier Solutions GmbH
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
i already have some reports that i know, i will use some of the prompts that looked at today
