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 Duration 7 hours

Course Outline

Introduction

• The current state of digital banking in Bulgaria and the region

Where Value Is Created

• Digital channels and mobile banking
• Digital lending: shifting from branch visits to minute-long online processes
• SME banking

Fintech and Banks

• Competition and partnership
• Lessons banks can learn from fintechs – and vice versa

Agile as a Driver of Transformation

• Insights from the trainer’s master’s research
• Transitioning from projects to products

Organisation, People and Culture

• Why technology alone is not enough
• The role of leadership and middle management

Case Studies

• Transformations that succeeded and those that failed
• Key lessons learned

Summary and Next Steps

Requirements

Prerequisites

• No prior experience with Agile or digital product management is necessary.
• A general understanding of financial services is beneficial.

Audience

• Managers and specialists in banks, insurance companies, and payment institutions.
• Teams at fintech companies.
• Consultants working with the financial sector.

Number of participants


Price per participant

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