Handling Conflict with Confidence Training Course

This instructor-led, live training in Malaysia (online or onsite) is aimed at beginner-level, intermediate-level, and advanced-level professionals who wish to find, attract and engage with international candidates.

By the end of this training, participants will be able to:

• Understand Cultural Differences
• Understand Legal & Regulatory Aspects
• Apply Global Employer Branding
• Have Access to Global Talent & Recruitment Channels

This instructor-led, live training in Malaysia (online or onsite) is designed for beginner-, intermediate-, and advanced-level professionals who wish to find, attract, and engage with top international talents. 

By the end of this training, participants will be able to:

• Differentiate between Proactive Sourcing and Reactive Recruitment.
• Understand the differences between LinkedIn Standard and LinkedIn Recruiter.
• Master Boolean Search Techniques.
• Sell the opportunity to candidates and partner effectively with Hiring Managers.

This instructor-led, live training in Malaysia (online or onsite) is aimed at beginner, intermediate, or advanced-level professionals who wish to discover, learn, and transform into today's top leaders; or for companies seeking to train their managers to become leading leaders.

By the end of this training, participants will be able to:

• Evaluate their Leadership Style
• Explore the Modern Leadership Prototype
• Examine the Responsibilities of a Leader
• Enhance their Leadership Skills
• Serve as a Role Model

This instructor-led, live training in Malaysia (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to attract top international candidates with minimal effort.  

By the end of this training, participants will be able to:

• Go From a Briefing Call to a SAM
• Design Modern and Catchy Job Descriptions
• Apply Employer Branding & EVP Strategies
• Post Single or Multiple Job ADs
• Receive a Tailored Long-List

A highly interactive course that combines individual and group discussions with practical skills exercises. This approach enables participants to share ideas and enhance their capabilities.

Audience

Anyone looking to improve their assertiveness skills.

Aim

This course is designed to boost confidence and increase the participant's ability to communicate assertively and confidently with colleagues and customers.

Objectives

By the end of the programme, participants will:

• Understand and overcome barriers to being assertive
• Recognise behavioural traits in themselves and others, and learn effective strategies to manage them
• Communicate effectively with a diverse range of people to achieve win-win outcomes wherever possible
• Effectively manage challenging situations.

This instructor-led, live training in Malaysia (online or onsite) is designed for beginner-level HR professionals and managers who want to build foundational knowledge on how to leverage AI to optimise HR processes, enhance employee experiences, and make strategic decisions grounded in data.

Upon completion of this training, participants will be able to:

• Comprehend the potential and practical applications of AI in HR management.
• Learn methods to optimise HR processes using AI tools.
• Improve the employee experience through AI-enabled strategies.
• Utilise AI insights to formulate strategic HR decisions.

By the end of the course, delegates will be able to:

• Appreciate the importance of managing their own behaviour before attempting to influence the behaviour of others
• Understand the strengths and weaknesses of the various communications media available
• Manage their internal and external customers and stakeholders

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and
• Case Studies

This instructor-led, live training in Malaysia (online or onsite) is aimed at HR personnel, store managers, and operations supervisors who wish to use competency-based interviewing techniques to identify ideal candidates, design effective screening processes, and balance rigor with inclusivity to attract a broader talent pool.

This instructor-led, live training in Malaysia (online or onsite) is aimed at beginner-level HR professionals who wish to learn how to design and enhance employee experiences tailored to the unique challenges of tech environments, from recruitment to retention.

By the end of this training, participants will be able to:

• Design impactful employee journeys, from recruitment to retention, tailored to the unique challenges of tech environments.
• Learn strategies for fostering engagement, inclusion, and continuous development in the tech workforce.

This instructor-led live training in Malaysia (online or onsite) is intended for beginner-level participants who wish to gain foundational knowledge and practical skills to handle key human resources (HR) functions such as addressing staff concerns, managing performance, and navigating disciplinary processes.

By the end of this training, participants will be able to:

• Understand the core functions and responsibilities of HR management.
• Handle employee complaints with professionalism and empathy.
• Implement effective performance management strategies.
• Conduct fair and legally compliant disciplinary actions.
• Address common HR issues with confidence and consistency.

This instructor-led, live training in Malaysia (online or onsite) is designed for beginner-level HR professionals aiming to understand and implement optimised HR processes that fit fast-paced, agile environments. Attendees will learn to leverage automation and data-driven strategies for enhanced decision-making.

By the end of this training, participants will be able to:

• Design and implement efficient HR processes that align with the fast-paced, agile tech environment.
• Streamline core HR processes and leverage automation tools.
• Ensure alignment of HR strategies with business objectives to support scalability and continuous improvement.

This instructor-led live training in Malaysia (online or onsite) is designed for beginner to intermediate-level participants who want to master the foundational principles of ICF coaching, including its core competencies and ethical guidelines, while gaining practical experience in applying coaching techniques.

Upon completion of this training, participants will be able to:

• Grasp the ICF Core Competencies and apply them in their coaching practice.
• Showcase skills in active listening, probing questions, and goal-setting techniques.
• Lead impactful and transformative coaching sessions.
• Uphold the ICF Code of Ethics in professional coaching relationships.
• Cultivate a unique coaching style that aligns with ICF principles.

Contemporary organisations are increasingly acknowledging that neurodiversity is not an anomaly but a natural facet of the population—with up to 1 in 7 individuals operating in ways classified as neurodiverse. Consequently, most teams today comprise people with distinct approaches to thinking, learning, communicating, and acting. For leaders, this represents not a hurdle, but a substantial opportunity for development.

This course introduces participants to innovative recruitment methods and potential assessment techniques that are reshaping contemporary HR practices. It blends theoretical frameworks with practical case studies to help organizations refine their hiring strategies, promote diversity, and identify high-potential talent.

This instructor-led, live training (available online or onsite) is designed for intermediate-level HR professionals and managers who seek to modernize their recruitment approaches and effectively evaluate candidate potential using cutting-edge tools and techniques.

By the end of this training, participants will be able to:

• Grasp current recruitment and talent assessment trends.
• Develop job profiles based on competencies and skill sets.
• Utilise new recruitment channels and sourcing strategies.
• Apply modern candidate assessment tools and methodologies.
• Implement inclusive and effective interview practices.
• Identify and mitigate recruitment biases.
• Adopt best practices from leading organisations.

Course Format

• Interactive lectures and discussions.
• Case studies and role-playing activities.
• Practical application of recruitment tools and techniques.

Course Customisation Options

• To request a customised training for this course, please contact us to arrange.

This instructor-led, live training in Malaysia (online or onsite) is tailored for beginner-level SAP consultants seeking to gain practical experience and develop a thorough understanding of the Employee Central module.

Upon completion of this training, participants will be equipped to:

• Acquire in-depth knowledge of the SuccessFactors Employee Central module.
• Understand and configure critical module components, including provisioning, security, and data management.
• Execute basic and complex support and maintenance configurations.