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 Duration 21 hours

Course Outline

Leadership Development Program

Context and Rationale

As your organization undergoes rapid growth, middle managers are shifting from specialist or technical roles into leadership positions. This transition often introduces structural tensions such as:

  • Exercising authority without overstepping boundaries
  • Maintaining accountability without resorting to micromanagement
  • Managing cross-functional friction under time pressure
  • Addressing communication breakdowns during scaling phases
  • Overcoming the avoidance of difficult performance conversations

Program Objectives

By the conclusion of the program, participants will be able to:

  • Operate with clear leadership authority and defined accountability
  • Delegate effectively in growing teams while retaining oversight
  • Conduct structured, direct, and confident performance conversations
  • Communicate with clarity and alignment across different functions
  • Strengthen cross-functional collaboration in fast-paced environments
  • Build credibility and followership that extends beyond positional authority

Leadership Identity, Authority, and Delegation

From Specialist to Leader

  • Understanding the psychological and structural shift from contributor to leader
  • Navigating authority, influence, and decision ownership
  • Defining one’s unique leadership mandate

Outcome: Participants will articulate their leadership stance and clarify their scope of authority.

Authority and Decision Architecture

  • Implementing decision rights and ownership frameworks
  • Preventing escalation overload and bottlenecks
  • Striking a balance between autonomy and control

Outcome: Participants will redesign decision-making clarity within their teams.

Delegation in Scaling Teams

  • Distinguishing between task delegation and outcome delegation
  • Preventing reverse delegation
  • Establishing expectations and accountability loops

Outcome: Participants will develop a structured delegation model suited to their team context.

Communication and Performance Leadership

Communication Under Growth Pressure

  • Ensuring message clarity and reducing ambiguity
  • Differentiating between communicating intent and issuing instructions
  • Aligning cross-functional stakeholders

Outcome: Participants will enhance their precision and influence in communication.

Conducting Difficult Performance Conversations

  • Structuring effective performance dialogues
  • Addressing underperformance directly rather than avoiding it
  • Managing defensiveness and emotional reactions

Frameworks applied: Situation–Behavior–Impact; Feedforward methodology.

Outcome: Participants will practice and refine their performance conversation competence through structured role simulations.

Building Followership and Engagement

  • Fostering trust in growth environments
  • Identifying credibility markers of effective leaders
  • Balancing psychological safety with high performance standards

Participants will identify behaviors that increase team engagement and ownership.

Cross-Functional Leadership and Culture in Scale

Leading Across Functions

  • Applying systems thinking in scaling organizations
  • Managing the friction between speed and governance
  • Developing stakeholder mapping and alignment strategies

Participants will enhance their cross-functional collaboration capabilities.

Building a Performance Culture

  • Establishing standards early in the scaling process
  • Implementing effective accountability mechanisms
  • Preventing cultural drift

Participants will define non-negotiable leadership behaviors and performance expectations.

Integration and Leadership Roadmap

  • 90-day implementation planning
  • Setting personal leadership commitments
  • Establishing peer accountability structures

Outcome: Each participant will leave with a practical, time-bound leadership development plan.

Methodology

The program is experiential and practice-driven.

  • Applied frameworks tailored to your organizational context
  • Real-case simulations based on growth-stage challenges
  • Structured peer feedback
  • Leadership reflection exercises
  • Practical tools and templates for immediate implementation

This is not a lecture-based training. It is an operational leadership lab.

Customization Approach

Prior to delivery, a short diagnostic phase is recommended:

  • Stakeholder alignment conversation
  • Identification of specific friction points
  • Calibration of case simulations to your industry context

This ensures relevance to your organizational structure, pace, and regulatory environment.

Expected Organizational Impact

Short-Term:

  • Clearer decision ownership
  • Reduction in escalation cycles
  • Increased directness in performance management
  • Improved cross-functional communication

Mid-Term:

  • Stronger middle-management stability
  • Reduced ambiguity during growth
  • Higher accountability within teams
  • Improved engagement and execution discipline

Delivery Options

  • Three consecutive full days
  • Six half-day sessions

Requirements

Currently supervising or coordinating the work of others (formally or informally), or preparing to transition into a managerial role.

  • Basic familiarity with the organization’s structure and team responsibilities.
  • Willingness to participate in discussions, practical exercises, and role simulations.

Recommended (not mandatory):

  • Bring one current leadership challenge (e.g., delegation, performance conversation, cross-functional issue) to work on during the program.

No prior formal leadership training is required. The program is designed to support managers at different stages of leadership development.

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