Course Outline
Introduction and Learning Contract
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Workshop objectives and expected outcomes.
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Overview of the agenda.
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Learning principles and participation guidelines.
The Journey – Understanding How We Think
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How information influences decisions.
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Cognitive biases and mental shortcuts.
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Different thinking styles and their impact on collaboration.
The Dream Job – Collaboration and Shared Perspectives
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Exchanging information and experiences.
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Understanding different viewpoints.
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Building trust through effective collaboration.
Design Principles in Action
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Introduction to the four behavioural archetypes.
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Understanding varying approaches to change and decision-making.
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Applying these archetypes in everyday workplace scenarios.
I Wish I Could Fly – Responding to Unexpected Change
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Experiencing change through a fast-paced team challenge.
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Recognising instinctive reactions when familiar rules suddenly change.
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Identifying behaviours that facilitate or hinder adaptation.
Am I the One in the Mirror? – Understanding Your Change Profile
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Exploring the four reaction types.
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Self-assessment from three perspectives:
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Self-perception.
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Situational behaviour.
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Peer observations.
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Identifying personal strengths and areas for development.
Room Under Pressure – Decision-Making in Uncertainty
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Making decisions with incomplete and conflicting information.
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Managing pressure and ambiguity.
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Distinguishing facts from assumptions.
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Communicating uncertainty effectively.
The Map – Turning Insight into Action
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Connecting workshop learning to real workplace challenges.
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Defining one meaningful action to implement within 72 hours.
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Creating realistic and achievable commitments.
One Change, Three Worlds – Adapting Communication
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Communicating the same change to different behavioural profiles.
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Understanding how different people process change.
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Building commitment through tailored communication.
Exchanging Perspectives – Reflection and Action Planning
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Structured peer feedback.
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Personal reflection and key takeaways.
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Accountability partnerships.
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Individual commitment and workshop closing.
Learning Outcomes
By the end of the workshop, participants will be able to:
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Recognise their natural reactions to change.
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Understand the four behavioural archetypes and how they influence collaboration.
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Make better decisions in situations characterised by uncertainty and limited information.
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Adapt their communication style to different audiences.
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Increase resilience and flexibility during organisational change.
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Develop a practical action plan to apply the learning immediately after the workshop.
Requirements
No prerequisites required.
Audience: Entry to mid-level managers.
Testimonials (4)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
Provided and explained very clearly a lot of foundational concepts, which fit well with the team's level of learning. The exercises were very engaging and I believe my team were comfortable and participated very well. Coordinating with the trainer as well was very seamless.
Christlan Tolentino - Canadian Blood Services
Course - Critical Thinking
I especially appreciated the instructor’s ability to give thorough, well-explained answers to questions specific to my personal situation.
HASAN TAHA URLU - Huber Turkiye
Course - Assertiveness
the exercises and the way the trainer was explaining
