Course Outline
- Discovering your unique negotiation style
examining your individual approach and understanding its specific impact during negotiations
- Choosing between competitive and cooperative approaches
identifying the most suitable strategy to apply in each situation
- The role of creativity and adaptability
exploring alternative solutions and effective problem-solving techniques
- Managing expectations effectively
navigating the initial phases of the negotiation process with clarity
- Leveraging non-verbal communication
using body language to align with and reinforce your verbal messages
- The critical importance of preparation
outlining the necessary steps to take before entering the negotiation
- Altering the power dynamic
analysing the strengths and vulnerabilities of both parties involved
- Defining clear goals and objectives
establishing what a successful outcome looks like and defining non-negotiable boundaries
- Focusing on underlying interests rather than surface demands
uncovering the true motivations and concerns behind the other party's requests
- Recognising key variables
determining which concessions can be made at minimal cost and what returns are expected in exchange
- Formulating and substantiating proposals
presenting value in a way that resonates with the counterpart's perspective
- Effectively responding to received proposals
articulating reasons for rejection and developing compelling counter-offers
- Strategic use of questioning
employing conditional questions to evaluate options without binding yourself to immediate commitments
- Mastering the bargaining process
exchanging concessions strategically to secure mutually beneficial results
- Resolving deadlocks
applying tools and techniques to overcome stalemates and move forward
- Handling price-related challenges
strengthening your position and defending your pricing structure
- Finalising the agreement
clearly summarising terms and closing the deal to prevent future misunderstandings
Requirements
As the curriculum relies heavily on practical exercises, a minimum group size of four participants and the presence of two trainers are required to ensure an effective learning environment.
Testimonials (4)
A lot of practical examples, practical approach to the topic, a lot of useful information, trainer is excellent
Irena
Course - Negotiation Skills
The exercises were amazing. The interaction was very friendly. I learned a lot. We concentrated on all the point and for all the unclear point, everything was answered.
VILCU DAN
Course - Negotiation Skills
Let's Trainee to share case& play role.
Dalailuck - Babcock Power (Thailand)
Course - Negotiation Skills
SAMART Goal and Negotiation Concept
