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Course Outline
Foundations of Impactful Communication
The value of precise and succinct expression
- The 7 Cs of effective communication: Clarity, Conciseness, Coherence, Correctness, Courtesy, Consideration, and Completeness
- Recognizing obstacles to effective dialogue and strategies to surmount them
- Distinguishing between formal and informal communication approaches
Perfection of Oral Expression
- Articulation & Pronunciation: Delivering speech with clarity and self-assurance
- Pacing & Tone: Projecting professionalism and engagement
- Active Listening: The cornerstone of meaningful interaction
- Navigating Challenging Dialogues & Delivering Constructive Criticism
Core Business Writing Skills
Composing clear, accurate, and concise content
- Grammar and punctuation: Correcting frequent mistakes
- Professional formatting of emails, reports, and official correspondence
- Selecting appropriate tones for varied business scenarios
Best Practices in Digital Email Correspondence
Professional email etiquette: Essential guidelines
- Organizing emails for maximum impact and efficiency
- Managing sensitive or complex email exchanges
- Leveraging AI and digital tools for grammar and tone validation
Conclusion & Strategic Action Plan
- Summary of key insights and personal reflection
- Committing to continuous self-improvement
Instructional Approaches
- Interactive Discussions & Exercises – Engaging participants through practical, real-world contexts
- Role-Playing & Simulations – Rehearsing effective oral skills
- Group Work & Peer Review – Gaining insights from colleagues’ writing and speaking styles
- Practical Writing & Editing Tasks – Hands-on practice to refine business communication
Requirements
Target Audience: Professionals looking to refine their English verbal and written communication capabilities.
8 Hours
Testimonials (4)
The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.
Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
the teacher
Maria Tudela - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
The way Sarah conducts the course and explains things.
Maria Garcia Donday - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
Monika inspired me; She has great communication skills, communicates clearly and very direct, which I admire a lot
